Effective Date:
At The United Club Mangalassery, we strive to provide the best products and services to our customers. If you are not entirely satisfied with your purchase, we’re here to help. This Refund Policy outlines the terms and conditions for returning items, requesting refunds, and the timeline for processing refunds.
1. Eligibility for Refunds
- Services: Refunds for services are evaluated on a case-by-case basis and depend on the service terms agreed upon at the time of purchase.
2. Return and Refund Time Frame
- Services: Refund requests for services must be made within 7 days after the service has been provided or initiated.
pping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
3. Refund Process
- Approval: Once your refund is inspected, we will notify you of the approval or rejection of your refund. If approved, we will initiate a refund to your original payment method.
- Timeline: Refunds typically take 7 business days to process once approved. Depending on your payment provider, it may take additional time for the refund to reflect in your account.
4. Late or Missing Refunds
- If you haven’t received a refund within the expected timeline, first check your bank account or contact your credit card provider.
- If you’ve done this and still have not received your refund, please contact us at e-mail: theunitedclub@yahoo.com.
5. Cancellation Policy
- Services: Cancellation of services must be made at least 24 hours before the scheduled service.
6. Contact Information
- If you have any questions or concerns about our refund policy, feel free to contact our support team at e-mail: theunitedclub@yahoo.com or call us at Ph: 0480 2730733, 9188525886.
Refund Timeline:
- Request Submitted: Once we receive your request for a return or refund, we will review and respond within 7 business days.
- Approval and Processing: After approval, the refund will be processed within 7 business days. Depending on your payment method, it may take additional days for the refund to appear in your account.